Claire Rowland

UX for Systems of Connected Products

Designing Connected Products

This book, published in 2015 provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in the novel market of UX for the internet of things.

By drawing on the best of current design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and complex ecosystems inherent in IoT technology.


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Claire Rowland

UX IoT consultant

Claire is an independent UX and product consultant and the lead author of ‘Designing Connected Products: UX of the consumer internet of things’. She has a particular interest in taking connected products from an early adopter user base to the mass market, and technologies that support mundane, everyday activities. Before becoming independent, she worked on energy management and home automation products as the service design manager for, a connected home platform provider. Previously, she was head of research for design consultancy Fjord, where she led EU funded R&D work investigating the interusability of interconnected embedded devices. She has worked in UX design and research for mobile, multiplatform and web services since 1997.